Poor Organisation, Great Instructors

Submitted by Verified User on Fri, 05/03/2021 - 16:17

This Review Overall Rating

67%

Instructors throughout were mostly excellent and friendly. Able to have a bit of craic.

The customer service and operations aspect was terrible from start to finish. Unorganised and progress was only achieved through student initiative to drive things forward and chase everything up with staff.

Course(s) taken:

General

57%

General

57%

Facilities

Atmosphere

Student Support

Customer Service

Communication

Graduation Support

Social Life

Aircraft

60%

Overall aircraft rating

Aircraft Availability

Aircraft Reliability

Aircraft Age

Aircraft Maintenance

Simulators

84%

Simulator Age

Simulator Maintenance

Simulator Reliability

Simulator Availability

Simulator Overall

Theoretical Training

78%

Quality of Instruction

Instructors Per Student

Extra Tuition Support

Value for Money

Learning Material

Classroom Overall

Class Size

Class/Life Balance

Practical Training

57%

Quality of Practical Instruction

School Manuals

Lesson Regularity

Standard Operating Procedures

Practical Instructors per Student

Lesson Scheduling